Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation. Respond to guest requests in a timely, friendly and efficient manner. . Take guest food and/or beverage orders and input orders in appropriate point of sale system. Retrieve and deliver food and beverage orders in a timely manner. Ensure guest satisfaction throughout th

Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily tasks are completed timely and accurately. In the event that rooms do not meet quality standards, room attendant should be sent back to correct any issues and room will not be released until it meets standards of cleanlines

Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily tasks are completed timely and accurately. In the event that rooms do not meet quality standards, room attendant should be sent back to correct any issues and room will not be released until it meets standards of cleanlines

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Prospect for new business through solicitation, networking, cold calling. Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc. Meet or exceed established monthly, quarterly and annual targeted sales goa

Participateinnegotiatingmeetings/functions, rooms, rates and all related requirements. Ensure maximizationof room and meeting space, revenues and profits, while delivering aquality guest experience. Create and communicateevent resumes. Recommend and implement proceduralchanges and performs as team leader for all hotel department staff participating in the event deliverypr

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash